July 31, 2019 at 10:37 am #1174Devon – Nomadic Career ServicesKeymaster
E-Learning Content Developer
Making Your Next Move Count
At Navis you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!
Navis LLC is an equal opportunity employer, committed to a diverse workforce.
Octopi (https://octopi.co/), a SaaS-based application that manages marine terminal operations, is now part of Navis LLC, a world leader in marine terminal logistics. We’re an agile, rapidly growing team that is very motivated to fulfill our mission to positively impact global trade by improving operations at marine port terminals across the world and we’re looking for our next teammate.
Can you create and direct our external e-learning strategy and then execute it with minimal supervision? Are you passionate about creating a SaaS platform that delivers impeccable customer experience and enables customers to confidently operate independently? We want to talk to you.
We are looking for a sharp, first-rate content and e-learning developer to own our documentation and e-learning domain. Content, structure and tools already exist and our ideal candidate is someone that can come into our team on Day 1 and not only dive into expanding the article and video catalog but also lead us to improving the platform and take us to the next level of customer experience.
You will immediately have access to and support from the Navis team of expert Instructional Designers that create curricula which supports our customers in making improvements in both short- and long-term effectiveness. This teams builds the courseware in Captivate, Camtasia, Storyline, or equivalent authoring tools.
Develop an optimal documentation framework of knowledgebase articles and video tutorial content to maximize usability and findability
Lead the creation of ‘light-weight’ video tutorials and articles to highlight Octopi functionality
Set up an efficient workflow for documenting product changes
Maintain documentation in line with product change cycle
Create process workflows to support the Octopi product
Perform tasks associated with courseware development including the following:
Draft Course Content (storyboards, scripts, slides, text, exercises, quiz questions, job aids, etc.) based on design documents and independent research of source material
Convert course content into media that will promote learning (screencasts, screenshots, animations, diagrams, infographics, charts, online games)
Build highly interactive e-learning courses in various authoring tools
Test, debug, and optimize existing courseware, graphics, SCORM, and animation files to ensure functionality
Integrate a variety of instructional techniques into course content while producing deliverables that maintain a cohesive, consistent voice.
Work with Instructional Designers and/or Subject Matter Experts to validate, revise, and produce technical instructor-led courses and materials, including instructional text, exercises, technical diagrams, animations, etc.
Bachelor’s degree in Technical Writing, a learning-based field, or equivalent experience
5+ years’ experience developing SaaS-based knowledgebase of article AND video content
At least 1+ year(s) experience in curating instructor-led and e-learning material for software training, within tight timelines and requirements – or related experience.
Experience with production and post-production of technical, “micro-sessions” of video tutorials
Demonstrated media development skills, and ability to implement high-quality design specifications using efficient workflows
Practical and demonstrable experience with most of the following authoring and development tools: Adobe Captivate, Adobe Presenter, Camtasia, Adobe Photoshop and Illustrator (or open source equivalents), Google Suite, Microsoft Office, Adobe Acrobat, Snag-It
Proven experience revising copy without modifying original intent or focus of the content
Passion for learning, communicating, and solving problems with SaaS-based technology
Adaptable, good-humored, gracious
Additional Expertise Desired
Proficiency in advanced authoring tools such as Storyline, Lectora, or equivalent technologies, and graphic, video, and 3D animation production tools such as Photoshop, Illustrator, Premiere, Final Cut Pro, Unity, Sumerian, Unreal, or open-source equivalents
Multilingual fluency is a plus
Familiarity with the Cornerstone LMS system is a plus
1-3 years’ practical and demonstrable experience testing interactive e-learning SCORM packages inside and outside of the delivery LMS
Experience in either the container terminal or technical software industry is a plus
Experience with developing VR and/or AR environments
Experience with production and post-production of technical video training
Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform stiving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.
Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together.
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