Private: Nomadic Career Services Forum Job Postings Healthcare Register Nurse – Call Center Position – Preferred Bilingual – Anywhere in US

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    Link to apply: https://careers.unitedhealthgroup.com/data/jobs/nursing/845992-registered-nurse-call-center-bilingual-spanish-speaking-preferred-telecommute?utm_source=nomadiccareerservices

    Position Description
    There’s energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn’t for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life’s best work.(sm)

    Optum Nurse Line is a 24/7 inbound call center.

    Training, regardless of schedule, will be a full 40 hours per week for approximately 4 – 6 weeks, during regular business hours, 9am – 5pm EST and during your assigned shift.
    Below are the schedules available and Flex Hours policies. The schedules are firm and not negotiable.

    Time Zone
    Time
    PST
    6:00pm – 2:30am
    MST
    7:00pm – 3:30am
    CST
    8:00pm – 4:30am
    EST
    9:00pm – 5:30am

    Full Time Flex (Flex Hours):
    Will be considered a full-time employee
    Will be scheduled 40 hours per week during training
    Will be scheduled up to 45 hours per week during peak need periods
    Will be scheduled no less than 35 hours per week, during non-peak periods
    Will be scheduled in increments of up to one hour more or less per day than standard schedule

    You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

    Primary Responsibilities:
    We are an inbound call center open 24/7, including holidays
    Assesses and triages immediate health concerns
    Identifies problems or gaps in care offering opportunity for intervention
    Coordinates services and referrals to health programs
    Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
    Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
    Prepares individuals for physician visits
    Manages utilization through education
    Special projects, initiatives, and other job duties as assigned
    Required Qualifications:

    Active, unrestricted RN license in the state of residence
    Multiple state licensure (in addition to Compact License if applicable) or ability to obtain multiple state nursing licenses
    3+ years of experience in any clinical setting
    Proficient level of experience with Microsoft Office applications, and strong technical aptitude
    Ability to work 8 hour shifts with a two week rotation schedule – Flex shifts
    Ability to work 40 hours per week Monday – Friday during daytime hours for first 4 – 6 weeks for training and precepting
    Access to high speed DSL or cable internet along with a home office
    Preferred Qualifications:

    CA RN license
    Bilingual Spanish
    Previous experience working with the geriatric population
    Home health experience
    Triage experience
    Case management experience
    Previous customer service experience
    Previous experience in a telephonic case management role
    Strong verbal and written communication skills
    Highly organized, self-directed worker with an ability to function in high volume environment
    Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    Job Keywords: Call Center RN, call center, telephonic, registered nurse, triage, triage telephonic RN, telecommute, telecommuter, remote, work from home, Spanish speaking, bilingual, bilingual spanish, California, CA RN License, California RN

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